Funeral & End-of-Life Assistance Resources in Massachusetts

Last updated September 23, 2026

Losing a loved one is one of life's hardest moments, and unexpected funeral costs can add serious financial strain. Massachusetts residents may have access to several forms of assistance — from state-funded burial aid to federal veterans benefits — depending on income, circumstances, and the deceased's history of public benefits.

If you are unsure where to start, calling 2-1-1 (dial 2-1-1 or visit 211.org) is one of the best first steps. Massachusetts 2-1-1 is a free, confidential helpline available 24/7 that can connect you with local funeral assistance programs, nonprofit burial funds, and community resources that are not widely advertised.

For older adults, the Eldercare Locator (1-800-677-1116) can connect families with local Area Agencies on Aging, which sometimes know of county- or town-level burial assistance options. Planning ahead for end-of-life care, advance directives, and healthcare proxies is also something these agencies can help guide you through.

Key programs in Massachusetts

Massachusetts Funeral Assistance (MassHealth / Office of Medicaid)

Massachusetts provides limited burial and funeral assistance for individuals who were receiving MassHealth (Medicaid) or other public assistance at the time of death, and whose estate cannot cover funeral costs. The benefit is paid directly to a licensed funeral director who agrees to participate.

How to access: Contact the Massachusetts Executive Office of Health and Human Services (EOHHS) or your local MassHealth Enrollment Center. You can also ask a funeral director whether the deceased was enrolled in MassHealth, as they are often familiar with this process. Visit mass.gov/masshealth or call 1-800-841-2900 for guidance.

VA Burial Benefits (U.S. Department of Veterans Affairs)

Veterans who meet eligibility requirements may qualify for a burial allowance, plot or interment allowance, and transportation of remains. The VA also provides a Presidential Memorial Certificate and, for eligible veterans, burial in a national cemetery at no cost. Fort Devens, Massachusetts National Cemetery serves the state.

How to access: Apply online at va.gov/burials-memorials or call 1-800-827-1000. Contact the Massachusetts Department of Veterans' Services at mass.gov/orgs/department-of-veterans-services or call 617-210-5480 for state-level support and burial benefits coordination.

Social Security Lump-Sum Death Payment

A one-time payment of $255 may be available to a surviving spouse or, in some cases, a dependent child of a deceased worker who had sufficient Social Security work credits. While modest, it can offset a small portion of burial costs.

How to access: Apply by contacting the Social Security Administration at 1-800-772-1213 or visiting ssa.gov. This must generally be applied for within two years of the date of death.

2-1-1 Massachusetts (Findhelp Network)

Massachusetts 2-1-1 maintains an up-to-date database of local nonprofit organizations, religious groups, and community funds that help with funeral and burial costs. Availability varies by county and changes over time, making 2-1-1 the most reliable way to find current local options.

How to access: Dial 2-1-1 from any phone, available 24 hours a day, 7 days a week. Assistance is available in multiple languages. You can also search online at 211.org or mass211.org.

Area Agencies on Aging (via Eldercare Locator)

For families dealing with the death of an older adult, local Area Agencies on Aging can provide referrals to end-of-life planning resources, advance directive assistance, and sometimes connections to burial assistance or grief support programs in the community.

How to access: Call the Eldercare Locator at 1-800-677-1116 or visit eldercare.acl.gov to find the Area Agency on Aging serving your county in Massachusetts.

Funeral & End-of-Life Assistance resources for Massachusetts

GriefShare

Nationwide

Grief recovery support groups meeting in communities nationwide.

Visit

TAPS (Tragedy Assistance Program for Survivors)

Nationwide

24/7 support for families grieving the death of a military loved one.

1-800-959-8277
Visit

The Dougy Center

Nationwide

Support for children, teens, and families grieving a death, plus provider resources.

1-866-775-5683
Visit
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