Utility Assistance Resources in Missouri

Last updated September 16, 2026

If you are struggling to pay your heating, cooling, or electric bills in Missouri, you are not alone — and real help is available. Missouri administers several state and federally funded programs that can help residents keep their utilities on, avoid shutoffs, and manage energy costs year-round. Eligibility is often based on household income and size, and many programs can assist renters as well as homeowners.

The fastest way to find programs in your area is to call or text 2-1-1, Missouri's free statewide helpline. Trained specialists are available 24/7 and can connect you with local utility assistance, food, housing, and other services based on your zip code. You can also visit mo.211.org to search online.

Because some assistance funds — especially for heating season — are limited and distributed on a first-come, first-served basis, it is important to apply as early as possible. Gathering documents like a recent utility bill, proof of income, and a photo ID before you call can speed up the process significantly.

Key programs in Missouri

Low Income Home Energy Assistance Program (LIHEAP) — Missouri

Federally funded program that helps low-income households pay heating and cooling bills, and in some cases covers emergency energy costs or furnace repairs.

How to access: In Missouri, LIHEAP is administered by the Department of Social Services through local Community Action Agencies. Apply through your local Community Action Agency or call 2-1-1 to find the nearest office. You can also visit dss.mo.gov for program information.

Missouri Energy Assistance Program (MEAP)

Missouri's state-level companion to LIHEAP, providing additional home energy assistance for eligible low-income households, primarily during the winter heating season.

How to access: MEAP is delivered through the same local Community Action Agencies that administer LIHEAP. Contact 2-1-1 or visit your local agency directly. Eligibility and application windows vary by county, so checking early in the fall is recommended.

2-1-1 Missouri

A free, confidential statewide helpline connecting callers to local utility assistance, emergency funds, food, housing, and other social services anywhere in Missouri.

How to access: Call or text 2-1-1, available 24 hours a day, 7 days a week. You can also search for services online at mo.211.org. Specialists can identify utility shutoff prevention programs, one-time emergency funds, and faith-based assistance in your specific community.

Weatherization Assistance Program (WAP) — Missouri

A federally funded program that reduces long-term energy costs by improving home insulation, sealing air leaks, and upgrading heating and cooling systems — at no cost to eligible households.

How to access: WAP is administered in Missouri through the Department of Economic Development and delivered locally by Community Action Agencies. Apply through your local agency or call 2-1-1 to be connected. Income limits generally align with LIHEAP guidelines.

Utility Company Low-Income or Budget Assistance Programs

Many Missouri utility providers — including Ameren Missouri and Evergy — offer their own income-based discount rates, levelized billing plans, or emergency shutoff prevention assistance for qualifying customers.

How to access: Contact your utility company directly and ask about low-income assistance, arrearage management, or budget billing programs. Your account number and recent bill will be needed. If you are unsure what your utility offers, a 2-1-1 specialist can help you identify options.

Utility Assistance resources for Missouri

211 Utility Assistance

Nationwide

Local programs for electric, gas, and water bill help. Dial 211.

Visit

LIHEAP (Low Income Home Energy Assistance)

Nationwide

Federal program helping eligible households with heating, cooling, and energy bills.

Visit