Transportation Assistance Resources in Indiana

Last updated September 29, 2026

Getting to medical appointments, job training, or essential services can be a serious challenge in Indiana, especially in rural areas where public transit options are limited or nonexistent. Fortunately, a range of federal and state-supported programs exist to help Indiana residents who lack reliable transportation, including seniors, people with disabilities, low-income families, and Medicaid enrollees.

Your single best first step is to call 2-1-1 Indiana (dial 2-1-1 or text your ZIP code to 898-211). Trained specialists are available around the clock to connect you with local transportation resources, including community ride programs, volunteer driver networks, and county transit services that may not be widely advertised. Coverage and program names vary significantly by county, so a 2-1-1 specialist familiar with your local area is invaluable.

For older adults and people with disabilities, Indiana's network of Area Agencies on Aging (AAAs) coordinates transportation services in each region of the state. These agencies often arrange volunteer driver programs, subsidized rides, and coordination with medical transport providers. Many community action agencies across Indiana also operate transportation assistance as part of their broader poverty-reduction services — your county's community action agency is worth contacting directly.

Key programs in Indiana

Indiana Medicaid Non-Emergency Medical Transportation (NEMT)

Provides free rides to and from Medicaid-covered medical appointments — such as doctor visits, dialysis, mental health treatment, and pharmacy pickups — for eligible Indiana Medicaid enrollees who have no other means of transportation.

How to access: Contact your Medicaid managed care plan (such as Anthem, MDwise, or Humana Healthy Horizons, depending on your enrollment) to request a ride at least a few days before your appointment. You can also call the Indiana Family and Social Services Administration (FSSA) at 1-800-403-0864 for guidance on your specific plan and eligibility.

Area Agencies on Aging (via Eldercare Locator)

Indiana's regional Area Agencies on Aging coordinate transportation services for adults aged 60 and older, including rides to medical appointments, grocery stores, and other essential destinations. Services and availability vary by region but often include volunteer driver programs and coordination with local transit.

How to access: Call the national Eldercare Locator at 1-800-677-1116 (Monday–Friday, 9 a.m.–8 p.m. ET) to be connected to the Area Agency on Aging serving your Indiana county. You can also visit eldercare.acl.gov to find your local agency online.

2-1-1 Indiana (Transportation Referrals)

2-1-1 Indiana maintains an up-to-date database of local transportation resources across all 92 Indiana counties, including county transit systems, faith-based ride programs, volunteer driver networks, and community action agency transportation assistance.

How to access: Dial 2-1-1 from any phone, text your ZIP code to 898-211, or visit 211.org. Service is free and available 24 hours a day, 7 days a week. Interpreters are available for non-English speakers.

Indiana Family and Social Services Administration (FSSA) Community Action Agencies

Community action agencies funded in part through federal Community Services Block Grant dollars operate throughout Indiana and frequently offer transportation assistance to low-income residents, including gas vouchers, bus passes, or direct rides, depending on the county.

How to access: Contact the Indiana Community Action Association at (317) 423-2829 or visit incap.org to find the community action agency in your county. You can also be connected through a 2-1-1 Indiana call.

Veterans Transportation Services (VA)

Indiana veterans who need rides to VA medical centers and community-based outpatient clinics may be eligible for VA-provided transportation, including the Beneficiary Travel program, which reimburses eligible veterans for travel costs to VA care, and volunteer driver programs coordinated through VA facilities.

How to access: Contact the nearest VA medical center in Indiana (located in Indianapolis, Fort Wayne, and Marion, among other locations) and ask for the Beneficiary Travel office. You can also call the national VA helpline at 1-800-827-1000 or visit va.gov/health-care/get-reimbursed-for-travel-pay.

Transportation Assistance resources for Indiana

211 Transportation Assistance

Nationwide

Referrals to local transportation and medical-ride programs. Dial 211.

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Eldercare Locator — Transportation

Nationwide

Connects older adults and caregivers to local transportation services.

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Free Charity Cars

Nationwide

The Original 1-800-Charity Cars, 800CharityCars.org (Charity Cars, Inc. DBA: Free Charity Cars), non-profit car-donation / distribution program in the nation. Struggling families nationwide apply for a free charity car. MUST REAPPLY EVERY 3 MONTHS!

Austin, Texas
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GoGo Grandparent

Nationwide

Connects seniors and people with disabilities to essential services. With just one phone call, you can order rides, groceries, meals, prescriptions, and even home help—without needing a smartphone or app.

Dallas, Texas1 (855) 755-2721
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National Aging & Disability Transportation Center

Nationwide

Transportation options and assistance for older adults and people with disabilities.

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Progressive’s Keys to Progress®

Nationwide

Annual vehicle‑giveaway program that provides about 100 donated cars each November to U.S. veterans, their families, and veteran‑focused organizations, with over 1,200 vehicles gifted since 2013. A nationwide veteran‑support initiative run by Progressive Insurance.

Mayfield Village, Ohio1-855-347-3939
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